Where to Buy

stockinstore integrates with all major eCommerce platforms, with setup typically taking under an hour of web development time — Shopify merchants can also install the Find in Store app directly from the Shopify App Store. On the ERP side, stockinstore supports a wide range of systems including Cin7 Core (formerly DEAR Systems), AP21, Heartland, and MS Dynamics, with some systems like NetSuite pushing updates directly to stockinstore’s API.

stockinstore combines data syncing from a stockist’s POS/ERP system with proprietary logic to estimate availability in cases where a stockist doesn’t share exact stock counts — the underlying method isn’t publicly detailed, but it’s built to work without requiring stockists to expose live inventory data themselves.

Accuracy depends on how a stockist’s system shares data with stockinstore — direct POS/ERP integrations tend to be the most precise, while stockists without a connected system are handled through stockinstore’s estimation logic. Book a demo to see accuracy levels for your specific network.

It’s better for a customer to buy from the brand overall — whether through the brand’s website or a stockist — than to buy from a competitor. stockinstore’s Where to Buy solution can also increase direct online conversion, since customers who see an item isn’t available at a nearby store often buy it directly from the brand’s website instead.

Pricing includes an initial project fee to set everything up correctly, plus a Where to Buy licence covering support, questions, and platform enhancements. Once onboarding begins, going live typically takes around 4 weeks, depending on how quickly the retailer’s team can provide the information needed. Get in touch for a quote.

stockinstore’s licence fee includes ongoing support, and support requests are rarely charged for beyond exceptional circumstances. Issues can be reported directly to stockinstore’s support team.

Yes — hiding out-of-stock stockists is available as a configurable option. stockinstore also offers a Store Locator for wholesalers and manufacturers, which can be combined with Where to Buy to drive measurable foot traffic into stockist locations.