The following are the terms and conditions of use of the stockinstore® software as a service (SaaS).
1.1 This agreement is made between you and Stock in Store Pty Ltd (stockinstore, us or we). This agreement will not permit any of your related or other parties (whether a parent entity, a subsidiary or any other party that is not you) from using or accessing the Services. Any such related or other party must enter into a separate stockinstore SaaS Subscription Agreement direct with us in order to use and access the Services.
1.2 This agreement governs and regulates your access to, and use of, the Services you have elected to purchase that includes, but is not limited to, you downloading, accessing and using stockinstore Software for licensed purposes.
1.3 Upon you accepting the terms and conditions of this agreement, stockinstore will create a unique account (Your Account) for your use during the term of this agreement. Your Account will be operated by a username and password (Your Password) which password you may change via the Administration Area at your convenience.
2. SETUP SERVICES
2.1 Subject to payment of the Set-Up Fees (set out in the Proposal), stockinstore will provide the Setup Services to you as soon as practicable after the Commencement Date (or at such later date as the parties may agree in writing).
- acknowledge that the provision of the Setup Services will require you to provide stockinstore with certain information and access to your systems, data and personnel.
- will promptly provide stockinstore with all such information, cooperation and access at stockinstore’s request.
3. USER SUBSCRIPTIONS
3.1 Subject to the terms and conditions in this agreement, you are granted a non-exclusive, personal, non-transferable and non-sub-licensable licence to permit the Authorised Users to access and use the Service and Documentation during the Subscription Term solely for your business purposes. You shall not acquire or be entitled to any rights other than those rights expressly set out in this agreement.
3.2 In relation to the Authorised Users, you undertake that:
- you will not authorise or allow, any Third Party to access and use the Services and the Documentation pursuant to this agreement without the expressed written permission of stockinstore.
- each Authorised User shall keep a secure non-transferable username and password for his/her use of the Services and Documentation, and we recommend that such password be changed no less frequently than monthly and you shall ensure that each Authorised User shall keep his/her password confidential.
- you will immediately notify us of any unauthorised use of your Account or your Password. You are responsible for all activities that occur through the use of your Password or Account and we are not responsible or liable for any losses due to stolen or hacked Passwords or Accounts. We do not have access to your current Password, and for security reasons, we may only reset your Password.
- you will permit stockinstore to audit the Services in order to verify the name, username and password of each Authorised User.
- if any of the audits referred to in clause 3.2(d) reveal that any password has been provided to any individual who is not an Authorised User, then, without prejudice to stockinstore’s other rights, we will promptly disable such usernames and passwords and stockinstore shall not issue any new usernames and passwords to any such individual.
3.3 You will not impersonate another client or Authorised User or provide false identity information to gain access to or use the Services.
4. YOUR OBLIGATIONS
4.1 When setting up Your Account you must provide us information that is true, accurate and not misleading or deceptive. If any of the information you have provided to us changes, you must promptly update your information by accessing the Administration Area or by emailing us at email@example.com if access to the Administration Area is unavailable.
4.2 During the Subscription Term you must (at your own cost):
- pay your own connectivity costs in order to connect to the Service.
- provide your own means to connect to, and access, the Service and maintain computer operating systems that comply with stockinstore’s specifications and guidelines communicated to you from time to time.
- not permit Your Password to be used by any person not authorised to operate Your Account. In the event that Your Password has been (or you believe may have been) compromised you must immediately notify stockinstore.
- provide stockinstore with all necessary co-operation in relation to this agreement and all necessary access to such systems, data and personnel as may be required by stockinstore, in order to provide the Services, including, but not limited to, Your Data.
- comply with all applicable laws, regulations and industry standards with respect to your activities and obligations under this agreement.
- comply with all reasonable directions, policies and guidelines of stockinstore as advised from time to time.
- carry out all of your responsibilities set out in this agreement in a timely and efficient manner.
- ensure that the Authorised Users use the Services and the Documentation strictly in accordance with the terms and conditions of this agreement and you will be responsible for any act or omission of an Authorised User or an Authorised User’s breach of this agreement (as if it was your breach).
- ensure that your network and systems comply with the relevant specifications and guidelines provided by stockinstore from time to time.
- be solely responsible for procuring and maintaining your network and hosting connections and telecommunications links from your systems or equipment to stockinstore’s data centre providers, and for all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to, directly or indirectly, your network and hosting connections or telecommunications links, or otherwise caused by the internet or an internet service provider.
- defend, indemnify and hold stockinstore and its Personnel harmless from and against any and all actions, claims, proceedings, demands, liabilities, losses, damages, expenses and costs (including legal costs on a full indemnity basis) that may be brought against stockinstore or which stockinstore may pay, sustain or incur as a direct or indirect result of or arising out of any:
- breach or non-performance by you or Authorised Users of any its obligations under this agreement;
- negligent, wilful or wrongful act or omission, committed by you or Authorised Users;
- loss of or damage to any property belonging to you, Authorised Users or any third party, or any personal injury or death arising out of or in connection with this agreement;
- loss or damage suffered or incurred by any Authorised User or any of your customers, clients, suppliers, agents or representatives;
- loss or damage suffered or incurred by you, any Authorised User, customer or anyone else as a result of your failure (or any Authorised User’s failure) to upload or submit accurate or reliable information or Your Data onto the stockinstore Software;
- breach by you of any third party’s Intellectual Property;
- breach by you or an Authorised User of any of its obligations under this agreement, including in respect of Confidential Information; or
- actual or alleged breach by you or an Authorised User of any law or the Australia Privacy Principles as set out in the Privacy Act 1988 (Cth).
5.1 You shall not access, store, distribute or transmit any viruses, worms, trojans or other malicious code, or any material during the course of your use of the Services that:
- is unlawful, unethical, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive or a contravention of the rights of any third party.
- facilitates illegal activity.
- abuses the Service or causes damage or injury to any person or property.
- corrupts, degrades or disrupts the operation of the stockinstore Software.
5.2 You must not do (nor attempt to do) any of the following:
- except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties and except to the extent expressly permitted under this agreement, attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit or distribute all or any portion of the stockinstore Software and/or Documentation (as applicable) in any form or media or by any means.
- violate stockinstore’s Intellectual Property rights.
- copy, modify or use the stockinstore Software, or any third party software that you may access or use through the Service, in any way not expressly permitted by this agreement. For the avoidance of any doubt you shall not be entitled to access or use any Service software source codes.
- modify, alter, adapt, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the stockinstore Software in any way or otherwise learn the source code or algorithms underlying the stockinstore Software
- access all or any part of the Services in order to build a product, service or code which competes with the Services or stockinstore Software.
- use the Services and/or Documentation to provide services to third parties.
- license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Services and/or Documentation available to any third party except the Authorised Users.
- attempt to obtain, or assist third parties in obtaining, access to the Services and/or Documentation, other than as expressly provided under this agreement.
- alter, remove, obscure or interfere with the stockinstore Marks, Intellectual Property or any notices relating to Intellectual Property rights (including copyright, acknowledgement, attribution, trade mark, warning, disclaimer statement, rights management information or serial numbers) appearing in, or on, or affixed to, the stockinstore Software, the Documentation or any other literature relating to the stockinstore Software (including, without limitation, any trade marks owned or licensed to stockinstore).
- bundle, package or otherwise distribute the stockinstore Software with, or as part of, any other product or collection of products.
- engage in illegal behaviour, including unauthorized access to or use of data, services, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; use of an Internet account or computer without the owner’s authorization; collecting information by deceit, including, but not limited to Internet scamming, password robbery, phishing, security hole scanning, and port scanning; and any activity or conduct that is in breach of any applicable laws, codes or regulations including data protection.
- to the extent permitted by law, make or publish any false, disparaging, malicious or defamatory statement or content (whether written or oral, including, without limitation, on social media) about stockinstore, its Personnel, the Services or stockinstore Software (whether during or after the Subscription Term).
5.3 You acknowledge and agree that, to the extent permitted by law, stockinstore makes no representations, warranties or guarantees in relation to the availability, continuity, reliability, accuracy, currency or security of the Services, the stockinstore Software (or any services provided in connection with stockinstore). stockinstore will not be liable if the Services, the stockinstore Software (or any services provided in connection with the stockinstore Software) are unavailable for any reason, including directly or indirectly as a result of:
- telecommunications unavailability, interruption, delay, bottleneck, failure or fault.
- negligent, malicious or wilful acts or omissions of third parties (including stockinstore’s third party service providers).
- maintenance or repairs carried out by stockinstore or any third party service provider in respect of any of the systems used in connection with the provision of the Services or the stockinstore Software.
- services provided by third parties (including internet service providers) ceasing or becoming unavailable.
- Force Majeure Events.
6. STOCKINSTORE’S OBLIGATIONS
6.1 During the Subscription Term, stockinstore undertakes to provide you the Services substantially in accordance with the Documentation.
6.2 The undertaking in clause 6.1 shall not apply in the event of:
- any non-conformance which is caused, or contributed, by use of the Services contrary to stockinstore’s instructions or the terms of this agreement.
- modification or alteration of the Services by any party other than stockinstore or stockinstore’s duly authorised contractors or agents.
- the unsuitability or malfunction of the computer hardware or computer software in conjunction with which the Services are used.
- Force Majeure Events.
- the unsuitability or malfunction of the Services when used in conjunction with any software, platforms, applications and tools supplied by a third party provider.
6.3 In the event stockinstore fails to provide the Services in accordance with clause 6.1, stockinstore will, at its expense, use all reasonable endeavours to correct any such non-conformance, or provide you with an alternative means of accomplishing the desired performance. Such correction or substitution constitutes your sole and exclusive remedy for any breach of the undertaking in clause 6.1. Notwithstanding the foregoing and subject to any requirements at law, stockinstore:
- does not warrant that your use of the Services will be uninterrupted, virus-free or error-free; nor that the Services, Documentation and/or the information obtained by you through the Services will meet your requirements.
- is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the Internet, and you acknowledge that the Services and Documentation may be subject to limitations, delays and other problems inherent in the use of such communications facilities or networks.
- is not responsible for the reliability, accuracy or currency of any information or Your Data uploaded or submitted to the stockinstore Software. You are solely responsible for uploading or submitting to the stockinstore Software the most up-to-date information or Your Data.
6.4 stockinstore shall provide you with stockinstore’s standard customer support services during Normal Business Hours in accordance with stockinstore’s Support Services Policy in effect at the time the Services are provided.
6.5 stockinstore reserves the right, at its absolute discretion, to charge you, at stockinstore’s standard rates at the time, for any changes or modifications to the stockinstore Software or New Versions customised for your needs or requirements.
6.6 stockinstore shall use reasonable endeavours to make the Services available 24 hours a day, 7 days a week, except for:
- planned maintenance carried out at times advised in advance by stockinstore.
- unscheduled maintenance during or outside Normal Business Hours. stockinstore endeavours to provide you with reasonable notice prior to any unscheduled maintenance.
6.7 You are solely responsible for obtaining and maintaining all equipment, hardware and software, and all telecommunications services, required by you to access and use the Services, including access to an account for the provision of internet services with an internet service provider.
6.8 This agreement shall not prevent stockinstore from entering into similar agreements with third parties, or from independently developing, using, selling or licensing documentation, products and/or services which are similar to those provided under this agreement.
7.1 When setting up Your Account you will be offered payment options for access to and the ongoing use of the Service as set out in the stockinstore Fees or Pricing section of the Proposal.
7.2 Your Account will not be established and/or available for use unless and until stockinstore has received the Set-up Fees and all payments for the corresponding Service as referred to in the Proposal. Unless otherwise agreed in writing, all fees are in US Dollars and are exclusive of any goods and services or value added tax (or similar tax), if applicable, which shall be added to and payable in addition to the fees. You shall be liable for all foreign exchange or conversion charges. To the extent permitted by law the fees are non-refundable.
7.3 You acknowledge and agree to reimburse stockinstore for any expenses reasonably incurred by stockinstore in relation to providing the Service specifically to you which is in addition to the standard stockinstore software.
7.4 stockinstore may increase the fees for the provision of the Service at any time upon 90 days’ written notice to you.
7.5 Without prejudice to any other rights and remedies of stockinstore, we may immediately suspend the Service or disable Your Password, Your Account and access to all or any part of the Services, if any subscription payment is not received by stockinstore, on or before its due date.
7.6 If any amount payable under this agreement is in arrears for more than 90 days, stockinstore reserves the right to charge interest on such overdue amounts, payable by you on demand, from the due date up to the date of actual payment, at an interest rate of 1.25% per month (15% per annum). Such interest shall accrue on a daily basis and be compounded quarterly.
8.1 Local taxes of any kind, including duties, levies, tariffs, charges, contribution, imposts or any similar charges (including without limitation, sales taxes, use taxes and value added taxes), whether or not similar to any in force at the Commencement Date and whether imposed by a local, municipal, governmental, state, federal or other body or authority in any of the countries to which this agreement applies, shall, if applicable, be added to all sums due under this agreement at the rate prevailing at the time such taxes are due.
9. YOUR DATA
9.1 When you establish Your Account and use the Service you will be required to provide store, product and stock data to stockinstore (Your Data). You will retain ownership of Your Data and End User Data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of Your Data and End User Data.
9.2 You grant to stockinstore a non-exclusive licence to use Your Data and End User Data (and all Intellectual Property contained therein) to enable stockinstore to provide the Services and otherwise perform its obligations under this agreement.
9.3 stockinstore shall follow its archiving procedures for Your Data in accordance with its standard Back-Up Policy from time to time. In the event of any loss or damage to Your Data, your sole and exclusive remedy shall be for stockinstore to use reasonable endeavours to restore Your Data, that is lost or damaged, from the latest back-up of Your Data maintained by stockinstore in accordance with the archiving procedure referred to in this clause. stockinstore shall not be responsible for any loss, destruction, alteration, damage, corruption or disclosure of Your Data caused by an act or omission of you or any third party.
9.4 You authorise stockinstore to:
- use Your Data and End User Data to perform (and improve the performance of) the Services, and in the course of performing the Service to use Your Data and End User Data (and all Intellectual Property contained therein).
- use Your Data and End User Data to inform you of other products or services that stockinstore may offer from time to time or in relation to Third Party Products.
- share Your Data and End User Data with a Related entity, affiliate or other third party (with whom stockinstore may contract or be affiliated with from time to time) for the purposes of performing or improving the Service.
- use Your Data and End User Data for conversion, tracking, reporting, browsing or behavioural purposes, including without limitation, website conversion, number of ‘clicks’ on store’s phone number and number of ‘clicks’ on store map.
9.5 You warrant that, in relation to any Personal Information comprising Your Data or End User Data:
- it has been collected in accordance with the Privacy Laws.
- You have the authority to provide stockinstore, or otherwise make available to stockinstore, such information as contemplated herein.
- You have obtained the informed consent of the individuals the subject of such Personal Information in order for stockinstore to use it.
10. THIRD PARTY PROVIDERS
10.1 You acknowledge that the Services may enable or assist you to use or access Third Party Products and that you do so solely at your own risk.
10.2 stockinstore makes no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of any such Third Party Products, or any transactions completed, and any contract entered into by you, with the owner, licensor or operator of such Third Party Products.
10.4 stockinstore does not endorse, sponsor or approve any Third Party Products or services made available via the Services. It is your sole responsibility to determine that specific products or services, introduced or used by you, or by an Authorised User, meets the needs of your business and/or are suitable for the purposes for which they are used.
10.5 Any rights you may have to access Third Party Products shall be limited to:
- the extent of stockinstore’s ability to pass on such rights to you; or
- the relevant third party licensor terms.
11. PROPRIETARY RIGHTS
11.1 You acknowledge and agree that stockinstore and/or its licensors own all Intellectual Property in the Services, the stockinstore Software and the Documentation (and all updates, Modifications, New Versions and anything else arising or generated therefrom). Except as expressly stated herein, this agreement does not grant you (or anyone else) any rights to, or in, Intellectual Property, or any other rights or licences, in respect of the Services, the stockinstore Software or the Documentation, whether existing now or at any time in the future.
11.2 You hereby grant stockinstore permission to use and publish your name, logo and trade mark, together with reference(s) to the fact that you are a customer of stockinstore, in any medium whatsoever, including, without limitation, on our website or our marketing collateral.
12.1 To the extent that you acquire goods or services from stockinstore as a consumer within the meaning of the Australian Consumer Law, you may have certain rights and remedies (including, without limitation, consumer guarantee rights) that cannot be excluded, restricted or modified by agreement.
12.2 Nothing in this clause 12 operates to exclude, restrict or modify the application of any condition, warranty or provision implied by law, the exercise of any right or remedy, or the imposition of any liability under the Australian Consumer Law or any other statute where to do so would:
- contravene that statute; or
- cause any term of this agreement to be void
12.3 Except in relation to Non-excludable Obligations:
- all conditions, warranties, guarantees, rights, remedies, liabilities or other terms that may be implied or imposed by custom, under the general law or by statute are expressly excluded under this agreement.
- stockinstore’s liability to you arising directly or indirectly under or in any way connected with this agreement or the performance or non-performance of this agreement (and whether arising under any statute, in tort (for negligence or otherwise), or on any other basis in law or equity), is limited as follows:
- stockinstore excludes all liability for loss of revenue, loss of goodwill, loss of customers, loss of capital, downtime costs, loss of profit, loss of or damage to reputation, loss under or in relation to any other contract, loss of or corruption of data, loss of use of data, loss of anticipated savings or benefits.
- stockinstore excludes all liability for any indirect, consequential or special loss, damage, cost or expense or other claims for consequential compensation, incurred by or awarded against you in relation to the Services, the Additional Services, the stockinstore Software or Documentation, or under or in any way connected with this agreement.
- stockinstore’s total aggregate liability in respect of the Services, the Additional Services and the stockinstore Software, or under or in any way connected with this agreement, is otherwise limited to the amounts paid by you to stockinstore under this agreement in the 1 month immediately preceding the date on which the claim giving rise to such liability arose.
12.4 Except as expressly and specifically provided in this agreement:
- you assume sole responsibility for results obtained from the use of the Services, the Additional Services and the Documentation by you, and for conclusions drawn from such use. stockinstore shall have no liability for any damage caused by errors or omissions in any information or instructions provided to stockinstore by you in connection with the Services, the Additional Services or any actions taken by stockinstore at your direction.
- all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this agreement.
- the Services, the Additional Services and the Documentation are provided to you on an ‘as is’ basis.
13. TERM AND TERMINATION
13.1 This agreement shall commence on the Commencement Date, and the Subscription Term will commence on date specified on the Launch Approval form and, unless otherwise terminated as provided in this clause 13, shall continue for the Subscription Term set out in the signed proposal, unless:
- either party notifies the other party of termination, in writing, at least 90 days before the end of the then current term, in which case this agreement shall terminate upon the expiry of the then current term; or
- otherwise terminated in accordance with the provisions of this agreement;
13.2 stockinstore may terminate this agreement:
- at any time at its sole discretion upon 90 calendar days’ notice. In such an event, you will be required to pay the relevant fees rounded up to the nearest full calendar month. There will be no pro rata refund of the relevant fees for any unused portion of the Subscription Term to which that Service fee relates.
- immediately on notice to you if you make any false, disparaging, malicious, defamatory statement (whether written or oral, including, without limitation, on social media) about stockinstore, its Personnel, the Services or stockinstore Software.
- if you have breached this agreement. For contraventions that stockinstore considers to be serious or persistent stockinstore may immediately terminate the agreement. For all other contraventions stockinstore shall provide you with 14 days to remedy the breach (failing which stockinstore has the right to terminate immediately on notice to you).
- if you are placed into receivership, official management, liquidation, you enter into any arrangement with your creditors, you claim to be or likely to become insolvent or you cease or threaten to cease to trade.
13.3 Upon termination of this agreement for any reason:
- should you want stockinstore to transfer Your Data and End User Data to a third party you must pay stockinstore a transfer fee (according to stockinstore’s standard rates at the time).
- all licences and rights of access granted under this agreement shall immediately terminate.
- you must pay within 7 days any outstanding Fees and any other amounts that may be due to stockinstore under this agreement.
- stockinstore may destroy or otherwise dispose of any of Your Data and End User Data in its possession unless stockinstore receives, no later than 10 days after the effective date of the termination of this agreement, a written request for the delivery to you of the then most recent back-up of Your Data and End User Data. stockinstore shall use reasonable commercial endeavours to deliver the back-up to you within 30 days of its receipt of such a written request, provided that you have, at that time, paid all fees and charges outstanding at and resulting from termination (whether or not due at the date of termination). You shall pay all reasonable expenses incurred by stockinstore in returning or disposing of Your Data and End User Data.
14. ADDITIONAL SERVICES
14.1 Subject to compliance by the parties with the process set out in clause 14.2, stockinstore will provide the Additional Services to you in accordance with the terms of this agreement.
14.2 You may, at any time during the Subscription Term, request stockinstore to provide Additional Services in relation to the stockinstore Software by giving stockinstore a written proposal to that effect (Additional Service Proposal).
14.3 stockinstore will consider any requests for Additional Services within 30 days of such request and will notify you within a reasonable period whether stockinstore:
- agrees to provide the additional services as set out in the Additional Service Proposal;
- does not agree to provide the additional services; or
- does not agree to provide the additional services as set out in the Additional Service Proposal, but offers to provide some of those services and/or similar services,
and, in the case of clauses 14.3(a) and (c), the applicable fees for those services.
14.4 The parties agree that they may, acting reasonably, continue to exchange drafts of the Additional Service Proposal until such time as each of them agree on a final version.
14.5 An Additional Service Proposal will not be binding on either party (and, to avoid doubt, we will be under no obligation to provide the relevant additional Services) unless the Additional Service Proposal has been signed by duly authorised representatives of both parties.
15. CONFIDENTIALITY AND PRIVACY
15.1 A Receiving Party:
- may use Confidential Information of the Disclosing Party only for the purposes of this agreement.
- must keep confidential all Confidential Information of the Disclosing Party except:
- for disclosures permitted under this clause 15; and
- to the extent (if any) the Receiving Party is required to disclose any Confidential Information by law or in accordance with the rules of an applicable stock exchange.
15.2 A Receiving Party may disclose Confidential Information of the Disclosing Party to persons who:
- have a need to know for the purposes of this agreement (and only to the extent that each has a need to know); and
- before disclosure:
- in the case of the Receiving Party’s officers and employees, have been directed by the Receiving Party to keep confidential all Confidential Information of the Disclosing Party; and
- in the case of other persons, have agreed in writing with the Receiving Party to comply with substantially the same obligations in respect of Confidential Information of the Disclosing Party as those imposed on the Receiving Party under this agreement
(each a Direction).
15.3 A Receiving Party must:
- ensure that each person to whom it discloses Confidential Information of the Disclosing Party under clause 15.2(b) complies with its Direction; and
- notify the Disclosing Party of, and take all steps to prevent or stop, any suspected or actual breach of a Direction.
15.4 If a Receiving Party is required by law to disclose any Confidential Information of a Disclosing Party to a third person (including government) the Receiving Party must:
- before doing so:
- notify the Disclosing Party; and
- give the Disclosing Party a reasonable opportunity to take any steps that the Disclosing Party considers necessary to protect the confidentiality of that information; and
- notify the third person that the information is confidential to the Disclosing Party.
15.5 You agree that, to the extent that you come into possession of any Personal Information in the course of exercising your rights or performing your obligations under this agreement, you will comply with the provisions of the Privacy Act 1988 (Cth).
15.6 Each party acknowledges that damages may be an insufficient remedy for a breach, or suspected breach by the Receiving Party of its obligations under this clause 15, and agrees that the Disclosing Party may seek such equitable relief (including injunctive relief) as is necessary to remedy or prevent such breach without having to prove or establish any special damage arising from such breach or suspected breach.
16. FORCE MAJEURE
stockinstore shall have no liability to you under this agreement if it is prevented from or delayed in performing its obligations under this agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes, failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of hosting or data centre providers or other suppliers or sub-contractors.
17. GENERAL TERMS
17.1 A waiver of any right under this agreement is only effective if it is in writing and it applies only to the party to whom the waiver is addressed and to the circumstances for which it is given.
17.2 If any provision (or part of a provision) of this agreement is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
17.3 If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.
17.4 This agreement, and any documents referred to in it, constitute the whole agreement between the parties and supersede any previous arrangement, understanding or agreement between them relating to the subject matter they cover.
17.5 You shall not, without the prior written consent of stockinstore, assign, transfer, charge, sub-contract or otherwise deal in any other manner with all or any of its rights or obligations under this agreement. stockinstore may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under this agreement.
17.6 Nothing in this agreement is intended to or shall operate to create a partnership between the parties, or authorise either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way.
17.7 This agreement may be executed in any number of counterparts, each of which, when executed, shall be an original, and all the counterparts together shall constitute one and the same instrument. No counterpart shall be effective until each party has executed at least one counterpart. It is agreed that this agreement may be executed electronically and an executed facsimile, or an electronic copy of a digital scan, of same (where such facsimile or email address has been notified by a party to other party for these purposes) shall serve as a legal and binding contract with the same force and effect as the original.
17.8 The laws of the State of Victoria, Australia govern this agreement. You agree to submit to the exclusive jurisdiction of the Courts of Victoria.
18.1 The definitions in this clause apply in this agreement.
Additional Service Proposal: has the same meaning given in clause 14.2.
Additional Services: services outside the then current scope of the Services provided by stockinstore under this agreement that you request stockinstore to provide, and that stockinstore agrees to provide, as set out in an Additional Service Proposal agreed by the parties in accordance with clause 14.2.
Authorised Users: those of your employees and third parties, including but not limited to independent contractors, who are authorised by you to use the Services and the Documentation, as further described in clause 3.2.
Back-Up Policy: the document that defines the policies and procedures for stockinstore to backup, archive and recover Your Data and the stockinstore Software.
Business Day: any day which is not a Saturday, Sunday or public holiday in Victoria.
Commencement Date: is the date the proposal is signed.
Confidential Information: in the case of a Disclosing Party:
- the following information, regardless of its form and whether the Receiving Party becomes aware of it before or after the date of this agreement:
- information that is by its nature confidential.
- information that is designated by the Disclosing Party as confidential.
- information the Receiving Party knows, or ought to know, is confidential.
- all notes and other records prepared by the Receiving Party based on or incorporating information referred to in paragraph (a) above.
- all copies of the information, notes and other records referred to in paragraphs (a) and (b) above.
- the stockinstore Software (including any data stored in the stockinstore Software) (in the case of stockinstore).
but in all cases excludes information that:
- the Receiving Party creates (whether alone or jointly with any third person) independently of the Disclosing Party.
- is public knowledge (otherwise than as a result of a breach of confidentiality by the Receiving Party or any of its permitted disclosees).
Disclosing Party: a party to this agreement who discloses or makes available Confidential Information to the Receiving Party.
Documentation: the document or content made available to you by stockinstore or accessible by you via the Administration Area from time to time, which sets out a description of the Services and the user instructions for the Services (including but not limited to manuals, user guides, video demonstrations, setup instructions, release notes, and operating instructions).
End User Data: non-identifying information or data associated with end users using the stockinstore Software (whether behavioural, tracking, browsing, ordering, purchasing or otherwise).
Force Majeure Event: has the same meaning given in clause 16.
Intellectual Property: designs, copyright, trade marks, patents, operations, software or systems, trade names and domain names, rights in goodwill, rights in confidential information or other intellectual property rights, whether under statute, common law, equity, custom or usage, and whether registered or unregistered and including all applications for, and renewals or extensions of, such rights and all similar rights which subsist or will subsist now or in future in any part of the world.
Maintenance Release: release of the stockinstore Software which adds functionality or otherwise amends or upgrades the stockinstore Software, but which does not constitute a New Version.
Modification: any Maintenance Release.
New Version: means any new version of the stockinstore Software which from time to time is publicly marketed and offered for purchase by stockinstore in the course of its normal business, being a version which contains such significant differences from the previous versions as to be generally accepted in the marketplace as constituting a new product.
Normal Business Hours: 9.00 am to 5.00 pm local time in Victoria, Australia, each Business Day.
Personal Information: information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in material form or not, about a natural person whose identity is apparent, or can be reasonably ascertained, from the information or opinion.
Personnel means any agent, consultant, contractor, employee, officer, person or sub-contractor.
Privacy Laws: the Australian Privacy Principles in the Privacy Act 1988 (Cth) and any other applicable privacy laws or codes when accessing, collecting, storing, using or otherwise handling Personal Information.
Proposal: the proposal signed by You
Receiving Party: a party to this agreement who obtains Confidential Information of the other party to this agreement.
Related entity: has the same meaning given in the Corporations Act (Cth) 2001.
- the subscription services provided by stockinstore to you under this agreement, as more particularly described in the Documentation, which subscription relates to the downloading, accessing and/or using of the stockinstore Software;
- Setup Services as described in the Proposal;
- any Additional Services; and/or
- Support Services (where applicable).
stockinstore Marks means the trade marks, trading names, logos, slogans, corporate or business names and other similar indicia of origin of stockinstore, owned by or licensed to stockinstore.
stockinstore Software: the ‘stockinstore Software’, mobile application, associated software, technology and code, and all Intellectual Property contained therein, provided or otherwise made available by stockinstore as part of the Services (including, but not limited to, data stock control and location applications, and database management applications).
Subscription Term: is the date specified on the Launch Approval form.
Support Services: the support services described in the Proposal.
Third Party Products: software, products, services or content (including all Intellectual Property contained therein) that:
- are provided by third parties.
- interoperate with the Services or the stockinstore Software.
- may be identified as third party products.
User Subscription(s): the user subscription(s) purchased by you pursuant to this agreement which entitle Authorised Users to access and use the Services and the Documentation in accordance with this agreement.
Website: Websites listed in the Proposal.
Your Account: has the same meaning given in clause 1.3.
Your Data: has the same meaning given in clause 9.1.
Your Password: has the same meaning given in clause 1.3.