When a product your customer has found online isn’t available when they visit your store, 60% will end up as a lost sale. Not only that, but your brand loyalty is sure to decrease. So what’s the easy and affordable solution to this complex and costly problem?
stockinstore® tells online shoppers which stores nearby have the item they’re looking for. It’s location based shopping for omni channel retailers.
Made for retailers of all shapes and sizes, we have the three most important parts of your business covered: sales, inventory and customers.
Meaning less stress and more sales!
stockinstore® gives your customers the happy shopping experience and transparency they want in a fresh and simple way, providing a happy retail ending for them and for you.
In just 2 clicks, your customers will know where to go to get the product they’re after at your local stores.
Click #1 Click the “Check stockinstore®” button
Click #2 Enter current location, postcode or suburb
Once they’ve done this, our technology will show stock availability in the nearest stores to them, including the address, how far away the store is, phone number and opening hours. Easy!
From there, with just one click, they can contact the store and reserve the item. It’s super convenient and it gives the customer the ability to shop the way they want to.
Customers want to find items in a store nearby
Drive traffic to your stores using online
No additional staff required
A set & forget service
Track & report on KPIs
Create a sense of urgency
of transactions still occur in brick-and-mortar stores
of customers want to check availability of a product prior to visiting the store
of in-store shoppers become 'lost sales' if an item they came for is sold out
online conversion when stockinstore® is used
Whether it’s more foot traffic, higher conversions or better customer loyalty everyone’s looking for their happy retail ending. Here’s some we’ve helped to create.
"We chose stockinstore® because it was the only solution with the flexibility to handle the complexities of stock availability across a franchise group”
"We know our customers tend to browse online first, but then love to come into store with friends to try on products before making a final purchase decision," said Penny. "With stockinstore®, our customers can be sure the product they want is available in a store nearby, and that drives foot traffic to the right locations."
"stockinstore® has enabled our customers to find stock in their nearest Nine West store, and in cases where stock wasn’t available in their nearest store, it’s more than doubled our online sales. We’re also experiencing approximately half the calls to our customer service line, from customers requesting information on stock availability. All in all, this is a fantastic feature and has made shopping so much easier for all our customers."
“Not only has our online and in-store conversion rates significantly increased, but we also achieved our ROI in less than a day. stockinstore® makes our customer’s shopping experience a lot more convenient as they can now check the availability of Bags to Go products in every store. This not only helps our sales, but it also reduces customer service calls. We couldn’t be happier with the results.”
“GUESS started using stockinstore® because we suspected customers were browsing online and walking into stores, but leaving disappointed if we’d sold out of their item. stockinstore® integrated with our system quickly and easily and has helped reduce our customer service enquiries relating to stock availability. It’s easy to implement, has significantly improved our conversion rates and there’s no commitment - it's a no-brainer!”
