“We know our customers tend to browse online first, but then love to come into store with friends to try on products before making a final purchase decision,” said Penny. “With stockinstore^®, our customers can be sure the product they want is available in a store nearby, and that drives foot traffic to the right locations.”

Penny Iredale
Kookai National Retail Manager

“stockinstore^® has enabled our customers to find stock in their nearest Nine West store, and in cases where stock wasn’t available in their nearest store, it’s more than doubled our online sales. We’re also experiencing approximately half the calls to our customer service line, from customers requesting information on stock availability. All in all, this is a fantastic feature and has made shopping so much easier for all our customers.”

Bridget Block
Group Merchandise Manager at Nine West

“Not only has our online and in-store conversion rates significantly increased, but we also achieved our ROI in less than a day. stockinstore^® makes our customer’s shopping experience a lot more convenient as they can now check the availability of Bags to Go products in every store. This not only helps our sales, but it also reduces customer service calls. We couldn’t be happier with the results.”

Michael Keogh
Co-owner of Bags to Go

“GUESS started using stockinstore^® because we suspected customers were browsing online and walking into stores, but leaving disappointed if we’d sold out of their item. stockinstore^® integrated with our system quickly and easily and has helped reduce our customer service enquiries relating to stock availability. It’s easy to implement, has significantly improved our conversion rates and there’s no commitment – it’s a no-brainer!”

Stuart Kegg
CIO at GUESS Australia

“We chose stockinstore^® because it was the only solution with the flexibility to handle the complexities of stock availability across a franchise group”

Sven Karlsson
INTERSPORT Australia General manager