Nine West Australia steps out in style, partnering up with stockinstore to power omnichannel solutions.

Who is Nine West?

Established in 1978, the Nine West brand took its name from its founding address at 9 West 57th Street in New York City.

With 50+ stores across Australia and a global presence in 78 countries, Nine West offers footwear, handbags, and accessories, and we’re so pleased to add stockinstore’s online-to-instore solutions to their customer experience.

Stepping Up the Retail Experience

The footwear retailer understood the importance of ensuring customers can easily find exactly what they are looking for at their nearest Nine West location. Here’s where stockinstore steps in…
Find in Store
The Find in Store feature enables customers to see in-store product availability at a store nearby, and go into store to try before they buy. If the item is not available in-store, they can easily add items to their cart directly from the widget and have them delivered.
Market leader in footwear and accessory retailing, Nine West enhances their customer shopping experience with omni channel solutions by stockinstore
stockinstore’s Find in Store solution empowers Nine West’s customers to locate exactly what they want at their nearest location. This reduces customer service inquiries regarding product availability, allowing staff to devote more time to addressing genuine customer questions.
Store Locator

Our on-brand and SEO-friendly Store Locator looks like it was built just for Nine West. It also helps streamline the management of store details for Head Office.

With stockinstore as the single source of truth, store trading hours are kept consistent across Nine West’s website and Google Business Profile.

By letting customers shop how they want, using stockinstore’s Find in Store and Store Locator solutions Nine West can manage customer expectations while simultaneously driving both online and offline conversions.

Nine West launches stockinstore's Find in Store and Store Locator solutions on Salesforce Commerce Cloud
Thanks to the wonderful team at Nine West, we love working with you!

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